Anyone who has imported furniture knows the second bill. The piece is paid for, the container lands, and then comes the call: customs duties, import taxes, brokerage, terminal fees. The price you saw was never the price you paid. We built SIMONINI's international sales to end that story.
What DDP means
DDP stands for Delivered Duty Paid, an international commerce term (Incoterm) that defines who carries each cost of a cross border sale. Under DDP, the seller carries it: international freight, customs duties, import taxes and clearance in the destination country are the seller's responsibility, not yours.
What your SIMONINI price includes
Every price on this site for the United States, Canada and the European Union is calculated as DDP. The number you see at checkout already includes:
- International freight to your door
- Customs duties and import taxes in your country
- Customs clearance and its fees
- Insurance on door-to-door international shipments
There is no second bill at delivery. No broker will call you. One number, paid once.
What happens after you order
Every piece is made to order. Production takes 6 to 8 weeks from confirmation, plus shipping time to your address. While the piece crosses the world, the export papers, the import process and the clearance are our work, not yours. When it arrives, inspect it: any visible damage should be noted with the carrier and reported to us in writing, with photographs, within 7 days of delivery, so the included insurance can do its job.
If trade rules change
International trade rules move. If duties or import rules change between your order date and customs clearance, we present a revised quote for your approval before anything proceeds. You approve it or you do not; you are never surprise billed. This is written into our Terms of Service.
Questions we hear often
Does the price include US import duties? Yes. Duties, import taxes, freight and clearance are all inside the price at checkout.
Do I pay anything at delivery? No. Delivery to your door is part of the same single payment.
Which countries does this cover? The United States, Canada and the European Union.
Who handles the customs paperwork? We do, end to end. You will not deal with a customs broker.
Buying a piece that will stay with you for decades should not begin with a bill you did not expect. The price you see is the price you pay. The rest of the story is the piece itself, and the FAQ answers what this page has not.
